Firstly, I am going to be trialling a new business management system called Cliniko. If you are an existing client, please do not be alarmed if you see more emails from them in your inbox, they will be from me and are not spam. I am hopeful that this new software will leave me with more time to do what I love, which is treating you and your animals! I am still in the early stages of learning how to best use the software; however, new booking confirmations and appointment reminders should come through to your email address directly. Should you need to cancel appointments, please now do this through Cliniko as well. After sessions, I will now only be sending out ‘home-advice/exercises’ is applicable.
I have also recently made some alterations to my pricing list. As I know most of you are aware, for years I have charged far less than my competitors for the services I offer and the time I take with clients. These small alterations in price still sit far below market average but help accommodate for the extra time spent after sessions collating notes and travelling etc. My updated price list can now be viewed on my website www.Driscolltherapy.com/prices. As always, discounts are still available if I am treating both you and your animal. These alterations in my price list will come into effect for all sessions taking place after the 07/10/2021.
To make this even more exciting, I will now also be the proud owner of a mobile card machine! I will now be taking payment at the end of each session, and this can be either card or cash. An additional charge of 1.69% will be added to your bill should the card machine be used; this is to cover the transaction charge. Receipt for payment can be sent upon request for card or cash.
Lastly, I am now implementing a cancellation policy for all appointments. Any appointment cancelled within less than 48 hours will be charged half of the full session fee. Any session cancelled with less than 24 hours’ notice, will be charged the full fee of the scheduled session(s).
Thank you all for your support, it a pleasure to work with you and/or your four-legged counterparts.
Have a lovely weekend,